Return and Refund Policy

1. Return Window
Customers can request a return within **7 days of delivery**.

2. Eligibility
– Item must be unused and in original packaging
– Must include invoice/receipt
– Certain items (custom, heavy machinery, used goods) may not be eligible

3. Return Process
– Email us with order details
– Our team will verify and approve
– Pickup or self-ship instructions will be provided

4. Refund Policy
– Refunds will be processed within **15 days** after approval
– Refund will be credited via original payment method

5. Non-Returnable Items
– Used products
– Damaged due to misuse
– Clearance or final sale items

6. Contact
Email: sunshineelecbbsr@gmail.com